Frequently Asked Questions About Our Services
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Every day we help customers find air conditioning solutions and offer advice on how to maintain affordable, eco-efficient options. While every customer and situation has their own unique needs, one thing is constant: Our customer service. Below, we answer the four questions our clients most frequently ask regarding our business.
Does McCoy Heating & Air Conditioning offer plumbing?
We do! In addition to our namesake services, McCoy offers both commercial and residential plumbing, meaning we’re your one-stop shop for work and home.
Our plumbers are experts, able to take on any job from that pesky dripping faucet to complete re-piping or sewer replacement. And the best part? They work at your convenience.
What is your service charge?
Our standard diagnostic fee is $90; however, if you call today, we’ll waive the diagnostic fee for completed repairs. This deal will save you money in the long run, as our plumbers will be able to determine issues that are generally hard to to detect, allowing you to address the problem now instead of later, which could be costly.
What areas does McCoy serve?
Based in Jackson, Tennessee, we serve anyone within the city and those within a 35-mile radius, including areas of Huntersville, Adair, and Oakfield.
Outside of the 35-mile radius? No problem. We are happy to provide our services outside of this range for an additional fee – again, whenever is convenient for you.
Do you offer financing for system replacements?
We offer financing through Synchrony Bank, a national financing company who connects businesses with clients on a budget. Their financing options range from payments anywhere from six to 60 months, convenient for those in inconvenient situations.
Applying is easy! Visit mysynchrony.com/home to learn more about financing options and the approval process, as well as a budget calculator, or click “Apply Online” on our homepage under “Apply for Financing.”
Whether you’re in Jackson, Tennessee, or a town away, all of our customers are our neighbors, and we’re here to lend a hand. For more information about services we offer or to ask one of our technicians a question not listed here, please visit airmccoy.com.