Getting the best performance from your new heat pump requires more than just choosing the right equipment. Choose the right contractor to properly install your new equipment is key to its optimal performance and maximum efficiency. In fact, improper installation can reduce system efficiency by up to 30 percent - costing you more on utility bills and possibly shortening the equipment's life.

The right contractor should:

• Perform an onsite inspection of the work you want done and then provide a detailed bid in a timely manner.
   

• Evaluate and ensure that you have a well-sealed duct system (poorly sealed duct systems can result in up to 30% loss in efficiency) that is able to provide sufficient air flow throughout the living space.
   

• Demonstrate to you that the company is licensed and insured to repair and install heating and cooling equipment (many states require this).
   

• Have several years of experience as a business in your community.
   

• Clearly explain the benefits of regular maintenance and help you set up a schedule to keep your system operating at its best.

• Hold  industry recognized HVAC system installation certification, from an organization such as North American Technician Excellence (NATE) or Air Conditioning Contractors of America (ACCA).

Ready to find the right system for your home? The ENERGY STAR Product Finder can help!

• Find Ductless Heat pumps (Ductless heat pump (air conditioning and heat without ducts)

• Find Ducted Heat pumps (air conditioning and heat delivered through duct work and air vents, i.e. forced air)